Analysis

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Using policy to develop a BPO industry in Africa

Dr. Bitange Ndemo, Associate Professor, University of Nairobi

With a bulging youth population and comprehensive Information and Communications Technologies (ICTs) infrastructure, it is surprising that so many African countries are faced with such high unemployment levels. They should instead be leveraging recent home-grown technological innovations to create jobs and boost economic growth. Outsourcing, or business process outsourcing (BPO), as it is commonly known, … Continue reading “Using policy to develop a BPO industry in Africa”


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The challenge of building cyber security capability in Africa

Dr. Benoit Morel, Professor, Carnegie Mellon University

Cyber security has become the most complex threat facing modern societies. It is completely man made, and still it outsmarts the experts. As a result, cyber security is not approached ideally in any part of the world. When it comes to Africa, the challenge is even greater.   Africa is a relative newcomer to the … Continue reading “The challenge of building cyber security capability in Africa”


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Africa’s e-economy and the need to look beyond broadband

Shola Taylor, Secretary-General, Commonwealth Telecommunications Organisation (CTO)

Over the past three decades, rarely have policymakers, industry leaders or opinion formers made accurate predictions about the ICT sector. Very few among them ever thought personal computers or mobile phones would ever be as essential, accessible or affordable as they are today, let alone this quickly. After all, these were very expensive hi-tech gadgets … Continue reading “Africa’s e-economy and the need to look beyond broadband”


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Supporting African SMEs’ drive towards inclusive and sustainable trade-led growth

Arancha Gonzalez, Executive Director, International Trade Centre

By 2050, Africa’s collective labour force will be bigger than that of China or India. Creating jobs for hundreds of millions of young labour market entrants will mean the difference between realizing a demographic dividend and risking a social time bomb. Moreover, Africans don’t just need more jobs; they need better jobs. Long-term prosperity hinges … Continue reading “Supporting African SMEs’ drive towards inclusive and sustainable trade-led growth”


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AFTRA’s efforts towards raising professional teacher standards in Africa

Prof. Steve Nwokeocha Executive Director, AFTRA

The Africa Forum of Teaching Regulatory Authorities (AFTRA) is an association of the national statutory agencies regulating teaching in the various African countries. Other members of the association are teacher education institutions, teacher unions, international development partners and civil society organisations. AFTRA is also the Africa Regional Branch of the International (World) Forum of Teaching … Continue reading “AFTRA’s efforts towards raising professional teacher standards in Africa”


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Planning capacity development for public administration reform: the role of online study

Sally Brooks, Lecturer and Programme Director, MPA in International Development, Department of Social Policy and Social Work, University of York.

  The practical benefits of online, distance-based study are well known. This mode of learning makes it possible to continue working while studying, avoiding costs associated attending a campus and means that study time can be planned in alongside other commitments.   Experience at the University of York highlights additional, and arguably more significant benefits … Continue reading “Planning capacity development for public administration reform: the role of online study”


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Unlocking Africa’s potential for a growing services sector

Junior Davis United Nations Conference on Trade and Development (UNCTAD)

Africa’s services sector holds tremendous economic promise. It contributes almost half of the continent’s output, and a number of African countries have emerged as services-oriented economies. Indeed, growth in services has been vibrant in Africa, at more than twice the average rate for the world during 2009–2012. The sector’s performance has undoubtedly contributed to Africa’s … Continue reading “Unlocking Africa’s potential for a growing services sector”


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National urban policies: Thriving on strengthened partnerships

Mariam Lady Yunusa Director, Partnerships and Inter-Agency Coordination, UN-Habitat.

  “Local is global and global is local; the road to sustainability runs through the world’s towns and cities. By building sustainable towns and cities, you will build global sustainability.” – UN Secretary-General, Ban Ki-Moon, 2012   “A National Urban Policy is a coherent set of decisions derived through a deliberate government-led process of coordinating … Continue reading “National urban policies: Thriving on strengthened partnerships”


Latest Edition

editor
H.E. Dr. Jakaya Kikwete

Former President of Tanzania and Global Ambassador for Immunisation.

Women as Green Agents of Change: The Legacy of Wangari Maathai
editor
Arancha Gonzalez

Executive Director, International Trade Centre

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